1. 2

Long and interesting article but I was drawn to the elements of management and autonomy towards the bottom. Think this is a complimentary view to the VSM:

“The normal state of affairs is to let go; the exception is to manage.”

“Third, participation and management by exception are concepts that provide an alternative to the dominant model of managerial control. While they do not use these terms directly, Weick and Snowden affirm the concepts of participation and management by exception as managerial approaches to complexity. Those in charge of hierarchies are obligated to take control of the sudden change that complexity stimulates because that is what West- ern cultures expect. The idea of management is, in fact, usually understood as the engineering of social control (Tsoukas, 1994). Yet Snowden and Weick’s models direct us toward developing enough trust that we can empower people to participate in local complex conditions, including the right to respond instantly. If complex change can begin with small, local forces, then having the ears and eyes of observ- ers acting on these forces follows as a strategy. The paradox of “letting go” and remaining involved is one of the hardest complexity responses for a manager to learn. In French, lâcher prise means “letting go,” which is contrary to control, but it is a purposeful absence of control. Weick and Snowden provide an original approach to management as control because they equalize control and “letting go” in impor- tance. In this vein they embrace a classic axiom of management, namely, J. D. Thompson’s notion, in his book Organizations in Action, that contends that management is best when it limits itself to managing exceptions. The normal state of affairs is to let go; the exception is to manage.”

  1.